INFORMATION COLLECTED FROM THIS WEBSITE
When you visit this website, information such as the site that referred you to us, your internet service provider and email address, navigational and personal information may be collected automatically as part of the site's operation. We may use this information to generate user profiles. Occasionally, we may ask you to provide information on online forms. For example, we may ask for your user name, password, full name, telephone number, email address and postal address. If you wish to pay for goods using your credit card, we will also need your credit card number and other details appearing on your credit card. You may decline to provide any online information. However, in certain cases, if you do not provide that information, then we may not be able to process your transaction online. We may store the information collected indefinitely.
When you visit this website, we provide a "cookie" to your browser which it stores in the browser directory of your computer's hard drive. A "cookie" is a piece of data that contains information about the user. Use of a "cookie" is in no way linked to any personally identifiable information while on our site. "Cookies" offer you many advantages. For example, your registration information is stored, as may be your navigational and purchasing activities. This means that you may save time because you do not need to re-enter information such as your password each time you enter our website. We may also be able to enhance your experience of our website using the information the "cookies" gather. You may nominate to reject or delete a "cookie". Your browser should contain information on how to do this. If you do so, you can still access our website, although you may be limited in some uses of the website.
We use IP addresses to gather statistics and to assist in the administration of the website. This enables us to analyse trends, track your movements and gather broad demographic information. IP addresses are not linked to any personally identifiable information.
We are serious about security. We want you to be comfortable that any information you enter on the website is secure. When you submit information, it is protected both online and off-line. Credit card details and other sensitive information is encrypted and protected using 128 bit encryption software called Secure Sockets Layer (SSL). This makes it very difficult for someone to decode your personal data as it travels from your computer to ours, and from ours to the bank's. While you are on a secure page (eg. an order form), the lock icon on the bottom of web browsers such as Microsoft Internet Explorer or Netscape Navigator is locked. Our policy is that your information is only accessed by people who need to see it. Our staff are trained on this policy and we are constantly re-training our staff and revising our procedures to ensure that this policy is adhered to. In addition to this, the servers on which we store your personally identifiable information are located in a secure environment to prevent someone from breaking in and stealing that information.
USE OF INFORMATION COLLECTED
We may use the information for various purposes including processing your transaction, customer service, development of new products or services, direct marketing and marketing analysis or determining other information we think you might like to see. We may share the information with our subsidiaries and related companies. We will not otherwise provide the information to any third party other than when we are required to do so by law, or if we believe that it is necessary to comply with the law, respond to a claim or to protect our rights, property or the safety of our employees, customers or the public.
YOU MAY ASK US NOT TO SEND INFORMATION
You may complete the online request to not receive marketing or other information we may otherwise send to you. You may complete such a request at any time. You should note that even if you ask us not to send material to you, we may not be able to prevent our subsidiaries and related companies from sending such information. You will need to ask them directly to cease sending such information.
We cannot be responsible for the policy or practices of linked sites so we recommend that you consider their privacy polices separately.
ARE YOU UNDER 18?
We do not want to collect personal information from any one under the age of 18. If you are under 18, you should not enter any information on this website.
IF YOU HAVE A COMPLAINT
WE MAY CHANGE THIS POLICY